eSolutions

SONAR has deployed a state-of-the-art technology backed by efficient operations infrastructure to provide enhanced services to all its customers.

The high-end IT capabilities ensure end-to-end tracking of each consignment at all stages right from booking to delivery. The data is readily available on the web for customer reference. Corporate customers are provided customized solutions to meet their service requirements and an efficient Management Information System MIS support by way of timely automated reports to keep track of their large number of shipments effortlessly.

Customer Web Portal

A website for our customers. Ready out-of-the-box as an addition from our website.

Sonar will give customers direct access to dispatching tools, order history, and personal address books. As a part of Sonar, the web portal is updated in real-time, allowing customers to enjoy a higher level of service.

Extensible Platform for Site Integration

API made available as a set of SOAP based XML Web Services built on open standards.

The Sonar API (Application Programming Interface) makes it possible to connect a live Sonar Courier customer account with other software systems across the internet in a simple and straightforward way. The API can be used to create, update, and track orders in real-time.

Customer Self Dispatching

Customers to dispatch their own orders through Customer Web Portal.

Sonar courier software allows customers to schedule pickups and create orders themselves through the Sonar Customer Web Portal. Validation prevents mistakes, allowing us to have confidence that the orders enter by our customers are viable.

Real-Time Tracking and Tracing

Allow customers to view the status of their shipments through our Customer Web Portal.

Customers can view a multitude of shipment-related information in real-time: the status of an order; the assigned driver; the recipient; the drop off time; and other proof of delivery information, including the recipient’s signature. The tracking grid may be searched, filtered, and rearranged to parallel customers’ wants and needs. The results can be exported to Microsoft Excel.

Shipping Label and Other Reports

Allow customers to add their own list of addresses through your Sonar Customer Web Portal.

Customers may print out their own shipping labels, waybills, and bills of lading. Customers will be able to view information quickly, without contacting our company directly. Additionally, customers can print out shipping labels, along with bar codes, to affix to their shipments before the courier/messenger arrives.

Address Book

Allow customers to add their own list of addresses through your Sonar Customer Web Portal.

Our software saves all locations in our systems, whether they are created by dispatchers or customers. Dispatchers will see all locations. Each customer will see only their own, personal address book locations. Customers can perform bulk imports from address list files. These may be imported directly through the Sonar Customer Web Portal.

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