Training and Development
Sonar Courier's unique franchisee-based model lies at the heart of its success, and a robust Training & Development program underpins this success. As soon as a franchisee joins, he/she undergoes an induction program, where he/she is given an overview of all the facets of running a franchise. Sonar Courier provides a welcome kit to a franchisee, which includes all the critical equipment and material needed to start the business. Plus, a special incubation cell is created to guide the franchisee on a daily basis especially, during the initial few weeks. Sonar Courier also organizes training on various operational subjects for the franchisee's field staff through its branch offices. Periodic product training and knowledge sharing are encouraged through one-on-one interaction, meetings, and online modules. Franchisees can also access the latest information through the franchisee webpage.
Additional support given by Sonar Courier includes:
- System & procedures, which can be taught, replicated and delivered profitably.
- Access to continuous research and new product development
- IT support
- Marketing and Promotional advice
- Management and Business planning
- Strong Operational support
- Standard Uniform Policy.